Food and beverage – to in-source or outsource? All you need to know regarding your guest experience and your bottom line
The outsourcing of any function within an organisation requires a well-thought-through approach as employees are affected and dependency on third parties increases. Outsourcing a function could be a great decision but could also lead to unanticipated challenges. SANParks has implemented many models within the food and beverage industry and learned valuable lessons through each. The presentation aims to share these lessons and assist listeners to make informed decisions after careful consideration of potential outcomes.